Your account is never charged until your order ships. If you see any pending charge from GPM*BaseboardBuddy on your account prior to shipping, this is an authorization hold to ensure funds are available so your product can ship without delay.
Track your order, update your information and more by visiting:
www.customerstatus.com
If you have an existing order, please include your order # or the name & address on the order so we can better assist you.